Terms of service

SOIRÉE | RENTAL TERMS & CONDITIONS

Last Updated: October 28, 2026

Welcome to Soirée! We are delighted to offer a curated collection of designer fashion, accessories, and one-of-a-kind pieces for you to enjoy.

To ensure every piece receives the care it deserves, please review the following Rental Terms & Conditions before completing your reservation.

By renting an item from Soirée, whether online or in-store, you agree to the following terms.

1. Rental Agreement

All rental items remain the exclusive property of Soirée unless purchased through an authorized transaction.

Customers are granted temporary use of rented merchandise for the agreed rental period. Renting an item does not transfer ownership or any ownership rights to the customer.

By completing a rental transaction, the customer agrees to comply with these Terms & Conditions and accepts financial responsibility for the rented merchandise.

2. Rental Period & Returns

Each rental is subject to the rental period and return date established at the time of booking. Customers are responsible for returning all rented merchandise by the agreed return date. Soirée provides a one (1) calendar-day grace period following the scheduled return date.

Any extension beyond the grace period must be discussed with and expressly approved by the store owner in advance. Extensions are not guaranteed and are subject to availability.

3. Late Return Fees

If a rental item is not returned within the one-day grace period, a late fee of $25 per calendar day, per item will apply beginning on the second calendar day after the original scheduled return date.

Late fees will continue to accrue until the item is returned or the rental is otherwise resolved by Soirée.

By accepting these Terms & Conditions and providing a payment method, the customer authorizes Soirée to charge applicable late fees to the payment method on file, subject to applicable law and payment processor requirements.

Any exceptions must be expressly approved by the store owner.

4. Lost, Stolen, or Damaged Merchandise

Customers assume responsibility for rented merchandise from the time it is received until it is returned to and accepted by Soirée.

If a rental item is lost, stolen, not returned, or damaged beyond repair, the customer is financially responsible for 100% of the item's stated retail value.

This includes, but is not limited to:

Lost or misplaced merchandise.
Theft occurring during the rental period.
Significant tears, burns, stains, or other irreversible damage.
Unauthorized alterations or modifications.
Damage that prevents an item from being restored to rentable condition.
Failure to return rented merchandise.

The applicable retail value is the value disclosed by Soirée at the time of rental and documented in the customer's rental transaction or agreement.

By accepting these terms, the customer acknowledges responsibility for this amount and agrees that Soirée may seek payment for the full stated retail value when any of the above circumstances occur.

Any charge to a stored payment method must comply with the customer's payment authorization, applicable law, and payment processor requirements.

5. Care of Rented Merchandise

We ask that all rented pieces be treated with the same care and consideration as your own most treasured wardrobe items.

Customers agree to:

Handle all merchandise responsibly throughout the rental period.
Avoid activities that could result in excessive wear, damage, or permanent staining.
Refrain from altering, tailoring, dyeing, or otherwise modifying rented merchandise without prior written approval.
Refrain from attempting to repair damaged items independently.
Notify Soirée promptly if an item becomes damaged, lost, or stolen.

Normal wear associated with responsible use is expected. However, excessive wear or damage beyond reasonable use may result in additional charges.

6. Cleaning & Garment Maintenance

Standard cleaning following a rental is handled by Soirée and included as part of the rental experience.

Customers should not independently dry-clean, machine-wash, spot-treat, or otherwise clean rented merchandise unless specifically instructed by Soirée.

If an item is returned with damage or staining requiring specialized restoration beyond standard cleaning, the customer may be responsible for reasonable additional cleaning or repair expenses.

7. Rental Cancellations & Refunds

Rental reservations are subject to merchandise availability and confirmation by Soirée.

Cancellation requests, rental modifications, and refund eligibility are subject to the cancellation and refund policies communicated at checkout or otherwise agreed to by Soirée.

Rental fees are not automatically refundable due to a customer's decision not to wear or use a reserved item.

Any approved refunds will be processed through the original payment method when possible.

8. Rental-to-Purchase Option

Certain rental items may be available for purchase at Soirée's discretion.

Customers interested in purchasing a rented item must contact Soirée for availability and purchase approval.

An item is not considered purchased until the applicable purchase transaction has been completed and confirmed by Soirée.

Rental fees do apply toward the purchase price.

9. Payment Authorization

By completing a rental transaction, customers agree to pay the rental fee and any additional amounts properly owed under these Terms & Conditions.

These may include:

Applicable late return fees.
Approved additional rental charges.
Reasonable repair or specialized cleaning costs.
The full stated retail value of lost, stolen, unreturned, or irreparably damaged merchandise.

Customers authorize Soirée to charge their payment method for applicable fees to the extent permitted by the payment authorization accepted at checkout, applicable law, and payment processor rules.

Soirée may contact customers regarding outstanding balances, damage assessments, or unresolved returns.

10. Customer Responsibility

Customers are responsible for ensuring that all rental information, contact details, and payment information provided to Soirée are accurate and current.

Rental items may not be transferred, subleased, or rented to another individual without prior approval from Soirée.

Customers are responsible for the merchandise regardless of whether another person wears, possesses, or handles the rented item during the rental period.

11. Limitation of Liability

To the extent permitted by applicable law, Soirée is not responsible for personal injury, allergic reactions, incidental losses, or other damages arising from the proper or improper use of rented merchandise.

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded.

12. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Alabama, without regard to its conflict-of-law principles.

13. Changes to Terms & Conditions

Soirée reserves the right to update these Terms & Conditions periodically.

The terms applicable to a rental are those presented and accepted at the time of the transaction, unless a subsequent change is separately agreed upon.