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Privacy policy

SOIRÉE | PRIVACY POLICY

Last Updated: October 28, 2026

At Soirée, we believe your personal information deserves the same care and attention as the pieces we curate. Your privacy is important to us, and we are committed to protecting the information you share when visiting our website, shopping our collections, purchasing items, or enjoying our rental services.


This Privacy Policy explains how Soirée ("we," "our," or "us"), based in Birmingham, Alabama, collects, uses, shares, and protects personal information through our website, soireebhm.com, and related services.


1. Information We Collect

When you visit our website, create an account, rent or purchase an item, or communicate with us, we may collect:

  • Contact Information: Name, email address, phone number, billing address, and
    shipping address.
  • Purchase and Rental Information: Items purchased or rented, transaction history,
    rental periods, return dates, order status, and related customer communications.
  • Payment Information: Payment and billing details processed through our third-party payment providers.
  • Account Information: Login credentials, account preferences, and saved information if you create a customer account.
  • Website Usage Information: IP address, browser type, device information, cookies,
    and interactions with our website.
  • Marketing Preferences: Information provided when subscribing to promotional emails or other communications.

We may also receive information from payment processors, delivery providers, and other service partners involved in fulfilling your transactions.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill online purchases and rentals.
  • Collect payments, issue refunds, and manage applicable rental charges.
  • Coordinate shipping, delivery, pickups, and returns.
  • Communicate rental periods, return deadlines, order confirmations, and transaction updates.
  • Provide customer support and respond to inquiries.
  • Maintain transaction records and help prevent fraudulent activity.
  • Improve our website, collections, and customer experience.
  • Send promotional communications, where permitted by law.
  • Comply with legal and financial obligations.

3. Online Rentals and Purchases

When you rent or purchase an item through Soirée's website, we collect and process
information necessary to complete and manage your transaction.

For rentals, this may include information regarding rental dates, return status, payment history, and applicable fees associated with late, damaged, lost, or unreturned merchandise.


We may retain relevant transaction information to administer rental agreements, resolve
disputes, process authorized charges, and maintain accurate business records.


Specific rental conditions, including return deadlines, fees, and customer responsibilities, are governed by Soirée's applicable rental terms and conditions.

4. Payment Processing and Security

Payments made through our website are processed using third-party payment services associated with our e-commerce platform.


Payment providers handle payment information in accordance with their applicable privacy policies and security standards. Soirée does not independently store complete credit card numbers on its website servers.

Where supported by our payment providers and authorized by the customer, saved payment methods may be used for future transactions or applicable rental-related charges in accordance
with the agreed rental terms.


5. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Shopify and other website or e-commerce service providers.
  • Payment processors and fraud-prevention services.
  • Shipping and fulfillment partners.
  • Customer service and email communication platforms.
  • Website analytics and advertising providers.
  • Professional advisers and service providers supporting business operations.

We may also disclose information when legally required, to protect our rights, or in connection with a business transfer.

We do not sell customer contact lists to data brokers. However, certain advertising or analytics activities may qualify as a sale, sharing, or targeted advertising under applicable privacy laws.

Where required, we provide customers with the appropriate choices.

6. Cookies and Analytics

Our website may use cookies and similar technologies to support shopping carts, checkout functionality, account preferences, website performance, analytics, and advertising.

You may manage cookies through your browser settings or available website privacy controls. Disabling certain cookies may affect website functionality.

Where required by law, we obtain consent for non-essential cookies and provide applicable opt-out options.

7. Marketing Communications

Customers who subscribe or otherwise consent to receive marketing communications may receive emails about new arrivals, exclusive vintage finds, special events, promotions, and other Soirée updates.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our communications.

We may continue sending transactional communications related to purchases, rentals, payment confirmations, and return reminders, even if you unsubscribe from marketing.

8. Data Protection and Retention

We use reasonable administrative, technical, and organizational safeguards to protect customer information. 

We retain personal information for as long as reasonably necessary to provide our services, maintain rental and purchase records, fulfill legal obligations, prevent fraud, and resolve disputes.

No electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

You may also have rights to opt out of certain advertising-related data uses or withdraw consent where applicable.

To exercise available privacy rights, contact us at soireebhm@gmail.com. We may verify your identity before processing a request and may retain certain information where legally permitted or required.

10. Third-Party Links

Our website may include links to external websites, social media platforms, and third-party services.
Soirée is not responsible for the privacy practices of these external platforms. We encourage visitors to review their respective privacy policies.


11. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under that age.
If we discover that such information has been collected, we will take appropriate steps to delete it as required by law.


12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business operations, website features, or legal requirements.

Updates will be posted on this page with a revised effective date, and additional notice will be provided when required by law.


13. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact:
Soirée
Birmingham, Alabama
Email: soireebhm@gmail.com
Website: soireebhm.com

Thank you for shopping, renting, and being part of the Soirée experience.